Privacy Policy
Effective Date: June 1, 2025
Welcome to Urfoodi ("we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our mobile application, website, and related services(collectively, the “Services”).
By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
When you register or interact with our Services, we may collect:
Name
Email address
Phone number
Delivery address
Payment information (e.g., card details, wallet data)
Profile picture (if added)
We collect data on how the Services are accessed and used. This may include:
Device information (IP address, device type)
App activity logs
Location data (with your consent)
Cookies and similar tracking technologies
We collect your real-time location to facilitate food delivery. You may disable location access in your device settings, but this may affect core functionalities of the app.
We use your data to:
Process orders and facilitate deliveries
Communicate with you (order updates, support, promotions)
Improve our services and develop new features
Prevent fraud and enforce our Terms of Service
Comply with legal obligations
We may share your data with:
Delivery partners to fulfill your order
Payment gateways to process transactions securely
Service providers for hosting, analytics, and customer support
Legal authorities if required by law or to protect our rights
We do not sell your personal data to third parties.
We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and keep your credentials private.
You have the right to:
Access, correct, or delete your personal information
Withdraw consent at any time
Disable location or notification permissions in your device settings
Unsubscribe from promotional communications
To exercise any of these rights, please contact us at support@urfoodi.com.
Our Services are not intended for children under 13. We do not knowingly collect personal data from children. If we discover such data has been collected, we will delete it promptly.
Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these websites.
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" above and notify users if required by law. Please review this policy periodically.
If you have any questions or concerns about this Privacy Policy, please contact:
Urfoodi Support Team
Email: support@urfoodi.com
Website: www.urfoodi.com
